Pulse Insights Privacy Policy
Pulse Insights is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy describes how we collect, use, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Collection of Personal Information
We may collect personal information when individuals:
- Participate in market research studies
- Contact us by email or through our website
- Complete screening questionnaires or surveys
- Participate in interviews or discussion sessions
The types of personal information we collect may include:
- Name and contact information, such as email address or phone number
- Demographic information, such as age or gender
- Professional information, such as medical specialty or workplace
- Medical or health-related information where relevant to a research study
- Opinions, experiences, and responses shared during research activities
We may also collect limited technical information when you visit our website, such as IP address or browser information, for website functionality and analytics.
Use of Personal Information
Personal information is used solely for the purposes of conducting market research and related project administration. This may include:
- Determining eligibility for a research study
- Scheduling and conducting interviews or surveys
- Analyzing research findings
- Preparing reports for research clients
Research findings are typically reported in aggregated or anonymized form, and individual participants are not identified in research reports unless explicit consent has been obtained.
Disclosure of Personal Information
Information collected for research projects may be shared with the project sponsor, for example a pharmaceutical company, and other authorized members of the research team. Personal information is not sold or used for marketing purposes. We do not knowingly transfer personal information outside of Canada unless required to conduct the research project or use standard service providers, such as videoconferencing or survey platforms. Where such services are used, we take reasonable steps to ensure appropriate privacy protections.
Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes of the research project or to comply with professional and contractual obligations.
Security Safeguards
We maintain reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
Access and Correction
Individuals may request confirmation of whether we hold personal information about them and may request access to or correction of that information, subject to legal limitations.
Withdrawal of Consent
Participation in research studies is voluntary. Individuals may withdraw consent to the use of their personal information at any time, subject to legal or contractual restrictions.
Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be posted on our website.
Contact
For questions, concerns, or requests related to personal information, please contact us via the form and/or contact info on this website.